Terms and conditions


It is a necessary requirement for the acquisition of the products that are offered in this site, that you read and accept the following Terms and Conditions that are written below. The use of our services as well as the purchase of our products will imply that you have read and accepted the Terms and Conditions of Use in this document. All products that are offered by our website may be created, charged, sent or presented by a third website and in such case they would be subject to their own Terms and Conditions. In some cases, to acquire a product, registration by the user will be necessary, with the input of reliable personal data and definition of a password.

The user can choose and change the password for their account administration access at any time, in case it has been registered and that is necessary for the purchase of any of our products. autenticasartesanias.com does not assume the responsibility in case of delivering this password to third parties.

All purchases and transactions carried out through this website are subject to a confirmation and verification process, which could include verification of the stock and product availability, validation of the payment method, validation of the invoice (if any) and compliance with the conditions required by the selected means of payment. In some cases verification may be required via email.

The prices of the products offered in this Online Store are valid only in the purchases made on this website.


Colombian Authentic Crafts through its website grants a license for users to use the products that are sold on this website according to the Terms and Conditions described in this document.


If applicable (for sale of software, templates, or other product design and programming) you can not place one of our products, modified or unmodified, on a CD, website or any other medium and offer them for redistribution or resale of any kind.


You can not declare intellectual or exclusive property to any of our products, modified or unmodified. All products are the property of the content providers. If not specified otherwise, our products are provided without any warranty, express or implied. In no case will this company be liable for any damages including, but not limited to, direct, indirect, special, incidental or consequential damages or other losses resulting from the use or inability to use our products.


The products of the web page autenticasartesanias.com are subjected to rigorous quality controls, so only reimbursement will be applied if these are defective, therefore only a 24-hour period (after receiving the product) will be given to notify and request the respective reimbursement.

The reimbursement does not apply if the damages are caused by misuse of the product.


-National Shipment (Colombia): Shipping costs nationwide, that is, shipments within Colombia, will be assumed by the company and these will be sent through: Servientrega

– International Shipment: International shipments are not free and these are made through FedEx in the following way:

Priority: Shipping will be faster, but with a higher price.
Economic: The shipment will be less rapid than the priority, but its price will be lower than the priority.
Resultado de imagen para logo fedexFedex will take care of your product at the time of shipment


The purchase of the customer can be postponed for the anti-fraud check. It can also be suspended for more time for a more rigorous investigation, to avoid fraudulent transactions.


This website autenticasartesanias.com guarantees that the personal information you send has the necessary security. The data entered by the user or in the case of requiring a validation of the orders will not be delivered to third parties, unless it must be disclosed in compliance with a court order or legal requirements.

The subscription to advertising email newsletters is voluntary and could be selected at the time of creating your account.

Artesanías Auténticas Colombianas reserves the right to change or modify these terms without prior notice.